STORE POLICY

Because We Care

At Full Moon Labyrinth, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

 

 

SHIPPING AND DELIVERY

  Currently all models will be unassembled and unpainted (Currently grey), exceptions can be made. All models are made to order. We will do our best to get the product to you as quick as possible, but please allow atleast 1-2 weeks for us to ship your orders. (As we pick up or slow down lead times maybe reduced or extended, we will keep updates going if things change.)

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OUR RETURN POLICY

Everything You Need to Know

Broken items can not be returned but can be replaced. Returns are accepted if shipped within 14 days of delivery, items are unused, and in original condition. Buyer is responsible for return costs. Buyer is responsible for any damages that happen during return shipping. 

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WARRANTY AT FULL MOON LABYRINTH

Our Policy

We will replace any non fitting or damaged pieces, with a photo for confirmation of damages or misfit, and confirmation of replacement piece. 

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PRIVACY AT FULL MOON LABYRINTH

All about Information Security

Your secrets are safe with us. Seriously though unless required by law we will not knowingly release any information to anyone that isn't their own.